Privacy Policy
Effective date: [Month Day, 2026]
Derkrikorian Exterior Cleaning ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit our website, contact us, or use our services, how we use it, and the choices you have. Our business is located at 5555 N. Lamar Blvd, Bldg C, Austin, TX 78751.
Information We Collect
Information You Give Us
When you request a quote, book a service, or contact us, you may give us your name, phone number, email address, property address, and details about the work you want done. You may also send photos of your property. If you pay us, we collect the details needed to process your payment through our payment provider.
Information Collected Automatically
When you visit our website, we and our service providers may collect basic technical information. This can include your IP address, browser type, device type, the pages you visit, and how you found our site. We collect this through cookies and similar tools, including Google Analytics.
How We Use Your Information
We use your information to respond to your requests, prepare quotes, schedule and complete services, send appointment reminders, and process payments. We also use it to answer questions, follow up after a job, improve our website and services, and keep records required by law. With your permission, we may use photos of our work on your property in our marketing, without your name or address.
Text Messages
If you check the text message consent box on our website form or text us directly, you agree to receive text messages from Derkrikorian Exterior Cleaning about your quote, appointments, and service. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving messages, or reply HELP for help. Consent to receive text messages is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt in data and consent will not be shared with any third parties, except service providers that help us send messages on our behalf.
How We Share Information
We do not sell your personal information. We share information only with service providers that help us run our business, such as scheduling and invoicing software, payment processors, website hosting, and analytics providers. These providers may use your information only to perform services for us. We may also share information if required by law, to protect our rights or safety, or as part of a sale or transfer of our business.
Cookies and Analytics
Our website uses cookies to understand how visitors use our site and to measure our advertising. You can block or delete cookies in your browser settings, though some parts of the site may not work as well. You can learn how Google uses information from sites that use its services, and opt out of Google Analytics, through the tools Google provides.
How Long We Keep Information
We keep your information for as long as we need it to provide services, keep business and tax records, and resolve any disputes. When we no longer need it, we delete it or make it anonymous.
How We Protect Information
We use reasonable measures to protect your information, such as password protected accounts and secure payment processing. No method of storing or sending information online is completely secure, so we cannot guarantee absolute security.
Your Choices
You can ask us to show you, correct, or delete the personal information we have about you. You can opt out of text messages by replying STOP, and out of marketing emails by using the unsubscribe link or contacting us. To make a request, contact us using the details below, and we will respond within a reasonable time.
Children's Privacy
Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.
Links to Other Websites
Our website links to other sites, such as Austin Water, manufacturers, and news sources. We are not responsible for the privacy practices of those sites. Please review their privacy policies.
Changes to This Policy
We may update this policy from time to time. When we do, we will change the effective date at the top of this page. Please check back occasionally for updates.
Contact Us
If you have questions about this policy or your information, contact us:
- Derkrikorian Exterior Cleaning
- 5555 N. Lamar Blvd, Bldg C, Austin, TX 78751
- Phone and text: (737) 344-9565
- Email: derkrikorianrobert@gmail.com